Lately, dentists have been using headlights to better see their dental work.  I’ve always felt they were way overpriced (some cost over $1,000) and not really necessary.  But since Dr. Lynn and our dental hygienists have been happily using dental headlights for quite some time now, I finally decided to take the plunge and get one for myself.  Last October, after much research, I bought a LumaDent LED headlight.  At $400, it is one of the least expensive headlights out there, but it works great and is super light weight.  Since they didn’t have a mount which fit my dental loupes, I had to jury-rig it using dental composite filling material.  I’ve been loving it ever since.

A few weeks ago, one of the wire connectors loosened, so I sent it back to be repaired.  Apparently in December, they started making them with metal connectors to prevent this exact problem.  I sent it right before my vacation hoping it would be back when I returned.

When I got back from vacation, it hadn’t come back yet.  So I called and was told they had not received it yet.  Another week later, I called and it still hadn’t arrived.  (I guess I shouldn’t have sent it USPS!  My bad.)  I asked how much it would be for a new headlight without the battery pack.  Don (or was it Jose?) said they normally charge $250, but they would discount it for me because they understand how disappointing it is to lose something in the mail.  I figured they’d knock it down to about $200, but I ended up paying less than half that amount!  Each time I called, they knew who I was, remembered my situation, and had all my info readily available.

In addition to getting a deep discount on the headlight, he said he will send me a new mount for my dental loupes frame, which they now had.  I hadn’t asked about it; he just noticed it.  On top of that, he said if the original light ever shows up, they will fix it and send it to me to use as a spare!  All this for something which wasn’t even their fault!  I have never had a company give this much service completely unsolicited.  I cannot recommend them highly enough.  If you or anyone you know are looking for an LED headlight, GET A LUMADENT!

Dr. Steve

Roseville Family Dentist

 

Dr. Steven Lee graduated from the UCLA School of Dentistry in 1985. He was a dental examiner on the National Health and Nutrition Exam Survey (NHANES III). And he is the leader of the American River Study Club. Dr. Lee has been practicing general dentistry in Roseville CA for the last 18 years.