Lately, dentists have been using headlights to better see their dental work.  I’ve always felt they were way overpriced (some cost over $1,000) and not really necessary.  But since Dr. Lynn and our dental hygienists have been happily using dental headlights for quite some time now, I finally decided to take the plunge and get one for myself.  Last October, after much research, I bought a LumaDent LED headlight.  At $400, it is one of the least expensive headlights out there, but it works great and is super light weight.  Since they didn’t have a mount which fit my dental loupes, I had to jury-rig it using dental composite filling material.  I’ve been loving it ever since.

A few weeks ago, one of the wire connectors loosened, so I sent it back to be repaired.  Apparently in December, they started making them with metal connectors to prevent this exact problem.  I sent it right before my vacation hoping it would be back when I returned.

When I got back from vacation, it hadn’t come back yet.  So I called and was told they had not received it yet.  Another week later, I called and it still hadn’t arrived.  (I guess I shouldn’t have sent it USPS!  My bad.)  I asked how much it would be for a new headlight without the battery pack.  Don (or was it Jose?) said they normally charge $250, but they would discount it for me because they understand how disappointing it is to lose something in the mail.  I figured they’d knock it down to about $200, but I ended up paying less than half that amount!  Each time I called, they knew who I was, remembered my situation, and had all my info readily available.

In addition to getting a deep discount on the headlight, he said he will send me a new mount for my dental loupes frame, which they now had.  I hadn’t asked about it; he just noticed it.  On top of that, he said if the original light ever shows up, they will fix it and send it to me to use as a spare!  All this for something which wasn’t even their fault!  I have never had a company give this much service completely unsolicited.  I cannot recommend them highly enough.  If you or anyone you know are looking for an LED headlight, GET A LUMADENT!

Dr. Steve

Roseville Family Dentist

 

 

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