…Ellen S!!! Congratulations on winning Yamamoto and Lee, Family Dentistry’s Patient Appreciation drawing for a Flip Video! And thank you for being a star dental patient!
Remember, if you show up for your original appointment time, or pay your portion at the end of the appointment, or schedule your next appointment before you leave the office, you could win our next drawing to be held September 1, 2011. Stay tuned for what we will be giving this time!
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Here at Yamamoto and Lee, Family Dentistry we are dedicated to providing top quality dentistry and overall service to our patients. In return, we have many wonderful patients- patients who do the following:
· Schedule their next appointment before leaving the office.
· Keep their scheduled appointment without any changes.
· Pay their balance or their estimated patient portion at the end of their appointment.
In order to show our appreciation, we will have quarterly drawings for those who continue to do these things for us. For each of these things you do at your next appointment, you will get a ticket to put your name and phone number on. Just drop your tickets into the bowl. The next winner will be drawn on June 1, 2011. This time, we will be giving away an Flip Video UlltraHD 4GB!
Thanks to all of our great patients! Good luck!
Dr. Steve
Roseville Family Dentist
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If you are looking for a dentist in Roseville, you probably want to see how satisfied a dentist’s current patients are. Here are the latest anonymous comments we’ve gotten from the survey we email to our patients to see how their visit went. Other than comments about people missing their appointments (the survey goes out automatically), we put every single comment we get here on our Yamamoto and Lee, Family Dentistry website for all of you to see. This way you can see what many of our patients are saying about us, not just a few carefully selected comments.
“I enjoy the pleasant atmosphere and the friendliness of the staff.”
“Stacy was very helpful and did a tremendous job: cleaning my teeth amazingly
, answering ALL of my questions and giving great suggestions on how i was improperly flossing and what I needed to do to improve my teeth and gums. I can’t thank her enough. -steven z.”
“WiFi is great! Nice new feature.”
“I am always pleased that any and all issues I raise are always addressed immediately and professionally.”
“I have been a patient of Dr. Yamamoto’s since she began her dental practice here is Roseville. I love all of the employees!”
“I loved that there could be a possible solution to the white spots I have on my teeth. My DDS shared with me and strongly encouraged me to complete this.”
“Gosh – I think we’ve been your patients for almost 20 years! That must mean we like you! What I enjoy the most is your staff. Everyone is very easy to talk to but is professional at the same time. I feel comfortable and I trust you. The only area I think needs improvement is billing. It seems that it takes forever for my insurance to pay you, but I usually get 2-3 notices from my insurance saying they have requested more information from your office or that billing was sent to the wrong p…”
“I have been coming to your office for many years, everyone is great !!!”
“Time in the dentist chair is not looked upon as an enjoyable adventure. With the Yamamoto and Lee Team I’m as relaxed as if I’m only there for a haircut. Wake me if I doze off.”
Dr. Steve
Roseville Family Dentist
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…Robin W!!! Congratulations on winning Yamamoto and Lee, Family Dentistry’s drawing for the 18-hole round of golf for four with cart at Timber Creek Golf Course, Billy Casper’s Championship Course at Sun City Roseville! Thank you for being a star patient!
Remember, if you show up for your original appointment time, or pay your portion at the end of the appointment, or schedule your next appointment before you leave the office, you could win our next drawing to be held June 1, 2011. Stay tuned for what we will be giving away this Summer!
Dr. Steve
Roseville Family Dentist
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We realize there are many dentists in the Roseville and Granite Bay area. For that reason, we are always humbled and honored when a patient chooses to come to us for their dental needs. It’s especially validating when we receive testimonials like the following:
“My family and I are new patients with Drs. Lynn Yamamoto and Steve Lee. We found them to be skilled dentists with a warm heart – just as their website states! Exactly what you want from a family dentist. They are educationed on the latest techniques and concerned with the patient needs. We couldn’t be happier to finally find caring dentists!”
…or when we receive a Tweet:
“@DrSteveLee is a blessing!!!”
We will continue to do our best to earn such high praise.
Gung Hay Fat Choy!
Dr. Steve
Roseville Family Dentist
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Do you or someone you know in Roseville/Granite Bay area have sleep apnea but are unable to wear a CPAP machine? Do you snore? Do you have high blood pressure (treated or untreated)? Has someone ever observed you choking or struggling for air when your asleep? Do you have a large neck? Answering yes to any of these may be a sign that you have obstructive sleep apnea (OSA). I just came back from a very informative two day seminar on treating sleep apnea with oral appliances (OA). As noted in a previous blog, dental sleep appliances made by a dentist can be very effective in treating sleep apnea.
Sleep apnea, if left untreated, is associated with some very serious conditions, including:
- High blood pressure
- Obesity
- Congestive heart failure
- Atrial fibrillation
- Diabetes
- Coronary artery disease
In addition, sleep apnea can lead to excessive daytime sleepiness (hypersomnolence), which can be dangerous for people who drive or fly a lot. And the heavy snoring often associated with it can drive a wedge between couples who must sleep in separate rooms.
The American Academy of Sleep Medicine states “oral appliances are indicated for use in patients with mild to moderate OSA who prefer OAs to CPAP, or who do not respond to CPAP, are not appropriate candidates for CPAP, or who fail treatment attempts with CPAP”. Even people with severe sleep apnea have been successfully treated with oral appliances.
So if you or somebody you know in the Roseville/Granite Bay area have sleep apnea and are not using a CPAP, contact me to see if an oral appliance might help.
You CAN breathe easier!
Dr. Steve
Roseville Family Dentist
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I got an email from a prospective patient asking what he could expect as a patient. I’ve seen different versions of Patient Bill Of Rights which often center around your right to choose your own dentist, your right to be seen in a timely manner, etc. But I look at this question more along the lines of “what should a patient expect from a dentist?”.
I posed the question on our Facebook page and got the following replies:
- “A friendly atmosphere and very knowledgeable staff.”
- “A very thorough experience from the best Dentist(s) and staff in the WORLD!”
I think a couple of our loyal patients were just buttering us up to be nice to them at their next visit.
Here’s what I think a patient should expect from a dentist:
- You should expect us to make your dental health our top priority.
- You should expect a very thorough exam when you first come in.
- You should expect an honest evaluation of what is good and bad about your teeth,
gums and surrounding areas.
- You should expect clear explanations of the pros/cons of the different treatment options as well as the costs so that you can make the best decision that is right for you.
- You should expect that when you come in for treatment, we will provide technically excellent treatment as comfortably as we possibly can.
- Oh, and you should expect a friendly atmosphere and very knowledgeable staff and a very thorough experience from the best Dentist(s) and staff in the WORLD!
Dr. Steve
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Saw a new patient today who said she found us on the web by Google searching “top 5 dentist in Roseville”. Nowhere on our website (nor anywhere else) do we claim to be a “top 5 dentist”, but when Googled, two of our review site pages (Yelp.com and Manta.com) come up #1 and # 5. Our Roseville Family Dentist site comes up on the second page around #18 and our Facebook page comes up #20. (Now that I’m writing this blog, we’ll probably move even higher!)
Of course we’re flattered, but we don’t really believe that Google actually thinks we’re a top 5 dentist in Roseville. It does make us scratch our heads and wonder just how Google comes up with its rankings.
We started our website a little over one year ago, and fully expected it would take a while to show up high on the Google rankings. But after only about 6 months, we were showing up on the first page, under the local search listings, when searching for “Roseville Oral Surgeon” and “Roseville denture”. While we do remove teeth and place dentures, we do not claim to specialize in either oral surgery nor dentures.
I wish there was a way for us to tell Google what our preferred keywords were so that we could work towards getting listed higher on those searches. Until then, I guess we’ll just have to be flattered that, according to Google, we are a “top 5 dentist in Roseville”. Of course, what makes us feel really good, and what’s most important, is that our patients think highly enough about us to come here for their dental work!
Dr. Steve
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Congratulations again to Laurie K for winning Yamamoto and Lee, Roseville Family Dentist’s second Patient Appreciation Drawing. (Shown here with our hygienist Tina, who picked her name out of the box of tickets.) Thanks to all of you who make your appointments, keep your appointments and pay what you owe. You are the reason we do what we do!
Happy Holidays to all!
Dr. Steve
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We Were Voted Best of Best in Roseville
Sung to the tune of “Grandma Got Run Over By A Reindeer”
Christmas 2010
“We Were Voted Best of Best in Roseville”
(Sung to the tune of “Grandma Got Run Over By A Reindeer”)
Chorus:
We were voted Best of Best in Roseville
That was quite an honor to receive
But best prize is that we work with you all
And that is what we truly do believe !
Now, we’re all in awe of Debbie
She can calm the maddest grump
Ethie’s smooth with the collections
Insurance problems she does trump
Rainy’s adding to her wish list
Huge office visions she has seen
And Chris can keep our schedule flowing,
Rules the front desk like one fine Queen
Chorus
Now we’ve all been missing Carla
We hear her thumb is doing swell
With Sandra heading the department
Everything was smooth and ran so well
Erin’s our beloved lab-rat
There’s really nothing she can’t do
While Angelica makes us chuckle
She calms us and she’s serene, too
Chorus
Barbara’s our Energizer bunny
Wind her up—she goes and goes
It’s great that Tina’s back in her chair
Her passion for her patients, it just flows
Stacy explains it all so clearly
Thermal expansion is her thing
And now she’s head of her department
So many talents does she bring
Chorus
Happy Day! Katie’s a hygienist!
She’s still a teammate we hold dear
But we’re short of an assistant
And so Breanna’s presence makes us cheer
Last but not least, we are so thankful
We love our families heart and soul
They’re the reason we keep going
Jana and Tom make our lives whole
Chorus
(lyrics by Dr. Lynn)
HAPPY HOLIDAYS EVERYONE!
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